JTSHOP Online

Contact Us

    We always have someone on hand to answer your questions. We believe in the timeliness of customer service, and will do everything possible to satisfy our customers. If you have any problems, comments, or suggestions, please contact us.

    Customer Service:

    For questions regarding order status and other after-sales support, log in to My Orders and click on the order you need help with. From the detailed order page, you can easily review order details, track order progress, and request help by submitting a Customer Service ticket. We normally respond to all tickets within 1 working day.

    Phone Contact information:

    Tel: +86 8537 9222
    Working Hours: Monday to Friday 24 hours support
    Saturday 9:00am - 6pm EST

    Live Chat:

    Use the Live Chat to discuss online with an customer
    service reqresentative.

    Address:

    FUWAN Garden , Qi WAN Road
    DONGQU District, ZhongShan
    China
    Postal Code: 528400



    If you want to apply for a after-sake request , please send email with thres information :
    .1. your name
    2. order date
    3. order number
    4, product name
    5. descripttion of the pronlem 
    it will help us process ir sonner , our technnology will reply you in 24 hours
    Thank you
    JTSHOP

 
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